Terms of Use

Last Updated: March 3, 2026

Welcome to Aluz Services LLC. These Terms of Use (“Terms”) govern your access to and use of our software-as-a-service (SaaS) platform, website, and mobile applications (collectively, the “Service”). By using the Service, you agree to be bound by these Terms.

1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions.

2. User Accounts & Security

To access certain features, you must create an account.

• Responsibility: You are solely responsible for maintaining the confidentiality of your account credentials.

• Account Activity: You are responsible for all activities that occur under your account. Aluz Services LLC is not liable for any loss or damage arising from your failure to protect your login information.

3. Subscriptions, Trials, and Billing

We offer both monthly and annual subscription plans.

• Free Trials: We may offer a trial period of 15 to 30 days. We reserve the right to collect payment information either at the start of the trial or upon its expiration.

• Automatic Renewal: Unless canceled, subscriptions will automatically renew at the end of the billing cycle.

• Refund Policy: We strive for customer satisfaction. If you are unhappy with the Service, please contact us. While we generally offer refunds upon request to maintain a positive relationship with our customers, all refund decisions are made at our sole discretion.

4. User Content & License

You retain all ownership rights to the data, contact lists, website information, and social media content you upload or connect to the Service (“User Content”).

• Limited License: By using the Service, you grant Aluz Services LLC a non-exclusive, worldwide, royalty-free license to host, store, and transmit your User Content solely for the purpose of providing the Service to you.

• Third-Party Integrations: Our Service connects to social media platforms and other third-party tools (e.g., GoHighLevel features). You agree to comply with the terms of those third-party services.

5. Text and SMS Notifications

• Aluz Services LLC helps businesses manage and run their digital infrastructure. Messages you receive will be in relation to their work with your company as well as use and promotional content for their software products.

• You can cancel the SMS service at any time. Just text or reply "STOP" to the number you received the message from. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

• If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by emailing [email protected].

• Carriers are not liable for delayed or undelivered messages.

• As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages rarely unless in direct discussion that requires faster communication. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

• If you have any questions regarding privacy, please read our privacy policy.

6. Prohibited Conduct

You agree not to:

• Reverse engineer, decompile, or attempt to extract the source code of our software.

• Use the Service for any illegal or unauthorized purposes.

• Automate the scraping of data from the Service without prior written consent.

7. Disclaimer of Warranties & Limitation of Liability

• "As Is" Basis: The Service is provided on an "AS IS" and "AS AVAILABLE" basis.

• Downtime: Aluz Services LLC does not guarantee uninterrupted access. We are not liable for any losses caused by service interruptions, maintenance, or downtime.

• Accuracy: While we strive for excellence, we do not warrant that the information or data generated by the software is 100% accurate, complete, or up-to-date.

• Liability Cap: To the maximum extent permitted by law, Aluz Services LLC shall not be liable for any indirect, incidental, or consequential damages.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the new Terms on our website.

9. Contact Information

For any questions regarding these terms of use, please contact Aluz Services LLC:

Email: [email protected]

By using our website and services, you consent to these terms.